Servicing Your System

In the unusual case that a system has an operational issue, our Service Team can investigate, diagnose, and replace equipment.

For SunBug customers, most issues are covered by our 10-year workmanship warranty or a component manufacturer's 25-year warranty. However, if your system was not installed by SunBug you can still contact us to request any of our offers:

Inspection.

A simple inspection above, around, and below the panels can make sure system integrity is intact. A test of the inverter electrical connections can verify components are operating properly.

Preventative Maintenance.

If you’ve purchased a solar photovoltaic system in the last ten years and have never had it serviced, or if you’ve recently purchased a home with solar panels already installed, how do you know the system is working to full capacity? We can give your system a check-up.

Critter Guard Installation.

SunBug is a SolaTrim installation partner, allowing us to offer an attractive product that protects solar arrays from unwanted dry leaves, bird nests, or squirrel activity.

Snow Guard Installation. 

A snow guard is a low-profile barrier that attaches to the bottom edges of solar panels to help prevent a large snow slide event, appropriate for panels installed above doorways, driveways or other areas of high traffic.

Repair.

In the unlikely event something does go wrong with your investment, our repair team is here to help.  We are:

  • NABCEP certified
  • Fully MA-Licensed Electricians
  • Expedited installers under the Massachusetts Clean Energy Center programs
  • A Premier tier SunPower Dealer 
  • Members of the Amicus Solar Cooperative
  • A+ rated by the Better Business Bureau
  • The only Angie's List Super Service Award Winners for solar for five years running (2012-2016) in all of Massachusetts.

PV Systems Need Little or No Maintenance.

However, the area and conditions surrounding a PV array and its components are constantly changing. If having your PV system checked for piece of mind is something you may be interested in, we can come up with a personalized solution that fits your needs. We can offer a yearly inspection at a discounted cost or a simple one time inspection. Contact us to learn more.

 

 

Critter Guard Installation

 

 

Snow Guard Installation

SunBug Solar

Let’s Talk!

Call 617-500-3938

Toll Free 866-945-1727

info@sunbugsolar.com

Founded in 2009, SunBug Solar has designed and installed over 1,000 solar systems all across Massachusetts, ranging in size from 1kW to over 500kW. We deliver the highest-quality solar solutions in conjunction with the best possible customer experience. Our integrated approach—from initial education through consultative design to quality installation and ongoing support—has earned SunBug the highest reputation for customer service, and a host of satisfied residential and commercial customers.