SunBug is excited to launch our new web presence, reflecting our commitment to a broader range of clients including larger-scale business and non-profit customers. Take it for a spin.
April 8, 2016
Since being founded in 2009, SunBug Solar has developed deep and diverse solar expertise, with over 900 homeowner, non-profit, and businesses customers statewide - from Great Barrington to Cape Cod - representing over 10MW of photovoltaics ranging in size from 1kW to 1MW. Our new web presence gives us a deeper forum to highlight that experience. Visit our evolving Residential, Commercial, and Non-Profit Success Stories to see what we have been up to.
Our well-honed customer-centric focus, combined with the highest quality installations at fair pricing, are the foundation for our reputation as the highest quality installer serving the Greater Boston area. This commitment to the customer is recognized by independent industry watchers like Yelp, the BBB, and Angie’s List, who has awarded SunBug their coveted “Super Service Award” four years running, the only Massachusetts-based solar company to garner that distinction.
From day one, our business model has been keenly focused on community. SunBug’s base of highly-satisfied customers proves that this approach is successful. Our core values of Responsiveness, Resourcefulness and Reliability permeate all of our relationships, be they with our customers, partners or suppliers. Our satisfaction assurance program, which we call our SunSpotter program, generates customer excitement that broadens community adoption. SunSpotters can count on SunBug's dedicated Service and Monitoring departments to answer questions or concerns, and they can track their system performance through their own online web interface. In turn, SunBug counts on our customers to spread the word - SunSpotters know it’s OK to brag: solar works, so let everyone know. SunSpotters quickly become solar enthusiasts in their communities. They tell family, friends, neighbors and colleagues of the satisfying experience and quickly become solar ambassadors in their communities.
SunBug is a financially stable company with regular double digit year-to-year growth. We are acutely aware that solar integrators are in the grey area between consultants and contractors and our goal is to be the most responsive company in the industry. We have developed a well-honed, informative and interactive design process in working with customers. We believe that the most successful companies are the ones with the strongest customer base. We maintain relationships - as well as credit terms - with multiple suppliers and financing partners, and forge lasting partnerships.
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